The Organisation of Eastern Caribbean States (‘OECS’) and the Governments of the Eastern Caribbean States of the Commonwealth of Dominica, Grenada, Saint Lucia, and St. Vincent and the Grenadines are implementing a digital transformation project, financed through the World Bank Group. As part of this project, ECTEL has undertaken the task of revising and updating the current Telecommunications (Quality of Service) Regulations (Regulations of 2008) and the draft Electronic Communications (Quality of Service) Regulations (Draft Regulations of 2016), including the quality of service parameters for electronic communications services. Under the new Electronic Communications Bill/Act and revised Quality of Service Regulations, the function and capacity of the Commissions to monitor and enforce the Quality of Service Regulations will be strengthened.
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