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    ECTEL / Consumers

    Consumers

    Promoting consumers as active and well-informed agents in the marketplace is a current focus of ECTEL. By equipping consumers with the information needed, ECTEL hopes to empower consumers to make reasonably informed decisions and to be able to adapt to changing market conditions.

    Frequently Asked Questions (FAQs)

    Informational Guides
    Net Neutrality
    Number Portability
    Quality of Service

    Responsible Use of Social Media
    AskFM and KIK
    Cyberbullying
    Cybersecurity
    SnapChat
    Social Network Reputation

    What's Happening
    ECTEL to hold important engagements in the Federation of St. Kitts and Nevis
    Castries, Saint Lucia –  November 07 2016: The Eastern Caribbean Telecommunications Authority-ECTEL, will hold two important engagements in the Federation of St. Kitts and...
    ECTEL moving ahead with Net Neutrality policy
    Castries, Saint Lucia –  November 07 2016: The Eastern Caribbean Telecommunications Authority-ECTEL, is moving ahead with plans for new legislation which will guarantee the...
    ECTEL’s Responses to the Consultations on the Draft EC Bill and Associated Draft Legislation
    During the period October 1st 2015 to October 2016, the Eastern Caribbean Telecommunications Authority (ECTEL) engaged in a process of consultation with industry and other...
    ECTEL for OOCUR Conference in Jamaica
    Castries, Saint Lucia –  22nd October 2016: The Eastern Caribbean Telecommunications Authority ECTEL, is being represented at the 14th Annual Conference of the Organisation...
    ECTEL Telecommunications Ministers Approve New Legislation
    Castries, Saint Lucia – 17th October 2016. The Council of Ministers of the Eastern Caribbean Telecommunications Authority (ECTEL) concluded its thirty-fourth regular meeting...
    ECTEL study reveals impact of broadband on economic growth in Member States
    Castries, Saint Lucia, September 26th, 2016– A study on “The Impact of Broadband on Economic Growth in ECTEL Member States” indicates that an increase in the broadband...
    ECTEL media clinic moves to Saint Lucia
    Castries, Saint Lucia, September 7th, 2016-The second in the series of ECTEL media clinics for Member States moves to Saint Lucia later this week. The theme of the clinic which...
    New Council Member for ECTEL
    Castries, Saint Lucia. August 8, 2016– Minster for Economic Development, Housing Urban Renewal, Transport and Civil Aviation Hon. Guy Joseph, is the new representative for...