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    ECTEL / Consumers

    Consumers

    Promoting consumers as active and well-informed agents in the marketplace is a current focus of ECTEL. By equipping consumers with the information needed, ECTEL hopes to empower consumers to make reasonably informed decisions and to be able to adapt to changing market conditions.

    Frequently Asked Questions (FAQs)

    Informational Guides
    Net Neutrality
    Number Portability
    Quality of Service

    Responsible Use of Social Media
    AskFM and KIK
    Cyberbullying
    Cybersecurity
    SnapChat
    Social Network Reputation

    What's Happening
    ECTEL Council of Ministers meeting for Saint Lucia
    Castries, Saint Lucia –  24 July 2017: The thirty-fifth meeting of the ECTEL Council of Ministers will convene in Saint Lucia on Friday, July 28th, 2017. The meeting will...
    ECTEL Managing Director retires
    Castries, Saint Lucia –  24 July 2017 : Outgoing Managing Director of the Eastern Caribbean Telecommunications Authority (ECTEL) Embert Charles, is projecting a robust and...
    Haitian Community receives donation from ECTEL
    Castries, Saint Lucia –  May 20, 2017 : Managing Director of the Eastern Caribbean Telecommunications Authority (ECTEL) Embert Charles has handed over a donation of...
    ECTEL conducting consumer survey
    Castries, Saint Lucia –  18 May 2017 :  The Eastern Caribbean Telecommunications Authority (ECTEL) is conducting a survey of consumers in Member States. The survey forms...
    St. Vincent and the Grenadines final stop for ECTEL roadshow
    Castries, Saint Lucia –  12  May 2017: St. Vincent and the Grenadines will be the next stop in the series of public education activities being mounted by the Eastern...
    ECTEL roadshow heads to Dominica
    Castries, Saint Lucia –  27 March 2017 : The Eastern Caribbean Telecommunications Authority’s (ECTEL’s) legal and regulatory team heads to Dominica this week.  It’s...
    ECTEL hits the road to promote new bill
    Castries, Saint Lucia –  15 March 2017: The Eastern Caribbean Telecommunications Authority’s (ECTEL’s) legal and regulatory team will continue its series of roadshows...
    ECTEL and NTRCs observe World Consumer Rights Day
    Castries, Saint Lucia –  14 March 2017: The Eastern Caribbean Telecommunications Authority (ECTEL) and the National Telecommunication Regulatory Commissions (NTRCs) join...

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